Course Curriculum

0.5 CE Credit - approved in AB, SK, MB, BC, ON, QC

  1. The Art of Email Writing in Business

  2. A: Course Orientation

  3. B: Dangers of Instant Communication

  4. C: Email Layout

  5. D: Types of Business Emails

  6. E: Email Etiquette

What You'll Learn

  • Professional Communication Skills

    Learn the core principles of writing clear, polished, and effective business emails in a digital‑first advisory environment.

  • Regulatory‑Aligned Communication

    Understand how to structure written communication that aligns with industry compliance standards, helping you reduce errors and omissions (E&O) risk

  • Client‑Focused Correspondence

    Strengthen your ability to communicate with clients in a way that builds trust, avoids miscommunication, and supports strong documentation practices.